Terms of Service

Terms of Service Effective Date: September 17, 2025

1. Acceptance of Terms
By accessing and using the Critical Mass Solar website (https://criticalmasssolar.com/, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Services Provided
Critical Mass Solar offers solar energy solutions, including:

• Solar Panel Installation: Assessment and installation of solar panels for residential properties.
• Battery Backup Systems: Integration of battery storage solutions to ensure uninterrupted power supply.
• Service Plans: Maintenance and support services to ensure optimal performance of installed systems.

3. Use of Website
You agree to use our website for lawful purposes only. You shall not:

• Use the website in any way that could damage, disable, overburden, or impair the site.
• Attempt to gain unauthorized access to any part of the website or its related systems.
• Use any automated means to access the website for any purpose without our express written permission.

4. Intellectual Property
All content on the Critical Mass Solar website, including text, graphics, logos, and images, is the property of Critical Mass Solar or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

5. Limitation of Liability
Critical Mass Solar shall not be liable for any damages arising from the use or inability to use our website or services. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

6. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the revised terms. 

7. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Massachusetts, without regard to its conflict of law provisions. 

8. SMS Terms and Conditions By opting in to receive SMS messages, you agree to the following:

• Standard Message and Data Rates May Apply
• Message frequency may vary. Purpose – Marketing

Opt-In – consent is obtained before sending messages. Subscribers will receive a confirmation message upon opting in: 

• “You have successfully subscribed this number to messages from Critical Mass Solar LLC. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe.”

Opt-Out – Reply STOP at any time to unsubscribe. You will receive a confirmation message:

• “You have successfully unsubscribed and will receive no further messages from Critical Mass Solar LLC messages to this number. Reply START to resubscribe.”

Help – Reply HELP for assistance. You will receive:

• “For help, call Critical Mass Solar at (978) 877-9852. To opt out of future messages, reply STOP.”

Privacy – Your information is used only for the stated purposes. See our full Privacy Policy on https://criticalmasssolar.com/privacy-policy